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Jewellery & watch repair intake

Protect the handover.

Record jewellery and watches at drop-off with condition photos, repair notes, pricing, payments and customer signatures. Keep one clear record through to collection.

Free for up to 10 active repairs. No trial deadline.

Don't replace your POS. Replace your paper repair book.

See active repairs, collection status and balances from the Android dashboard.
Built for AndroidPhone or compatible tablet

01Drop-offRecord what arrived

02Repair recordKeep the details together

03CollectionRecord the final handover

Before the work begins

A repair starts before the bench.

When someone leaves a valuable ring, bracelet, necklace or watch, the first job is creating a clear record of the handover.

Paper envelopes and camera-roll photos can split that record across several places. JewelIntake keeps the item, condition, requested work and customer acknowledgement under one repair reference.

ReceivedWhat the customer handed over

ConditionExisting marks, wear or damage

RequestWhat the customer wants inspected or repaired

PriceThe quote, deposit and current balance

AcknowledgedThe customer name and signature

ReceiptA record the customer can take with them

Document existing condition

“That scratch wasn’t there before.”

Check the item while the customer is still at the counter. Photograph existing marks and add a short note when an image needs context.

  • Surface scratches, dents and chips
  • Loose stones or damaged claws
  • Worn clasps, links, straps or settings
  • Anything else relevant to the handover

Photograph it. Note it. Keep it with the repair.

From drop-off to collection

One practical record through five clear stages.

JewelIntake follows the conversation at the counter, then keeps the same job reference as the repair moves towards collection.

  1. 01

    Record the customer and item

    Add one or several jewellery or watch items under the same job.

  2. 02

    Document the condition

    Take photos, choose a category and add captions where useful.

  3. 03

    Add work and payment details

    Record the request, quote, deposit and later payments.

  4. 04

    Capture the drop-off

    Record the customer’s name and signature, then create the PDF receipt.

  5. 05

    Record collection

    Confirm the balance, capture the collection signature and issue the final receipt.

Try JewelIntake free

Android 8.0 or later. Free for 10 active repairs.

A repair inside JewelIntake

See the handover without piecing the story together.

Job JI-3N8LM4Received

Tag Heuer Formula 1 quartz watch

Requested work
Replace battery and inspect water resistance
Existing condition
Fine scratches on the case back and wear to the rubber strap
Quote
$95.00
Deposit
$50.00
Balance owing
$45.00
Photo attachedSignature recordedReceipt created
Quote, deposit, payment history and balance stay with the repair.

A record for the customer

Give them a clear receipt before the item leaves the counter.

Create a PDF receipt at drop-off and another at collection. Preview it on the device, then share it using the Android sharing options available on that device.

  • Job reference and handover dates
  • Customer, item and requested work details
  • Selected photos, quote, payments and notes
  • Signer name and signature
See receipt and signature features →

A focused repair record

Already have a POS? Good.

JewelIntake does not replace sales, stock, EFTPOS or accounting software. It gives independent repair businesses a focused way to document customer items from an Android phone or compatible tablet.

Don't replace your POS.
Replace your paper repair book.

Made for independent repair businesses

For the people accepting valuable items at the counter.

Goldsmiths & repairers

For bench jewellers and small workshops that accept customer work directly.

Explore the workflow →

Built for Android

Your working records stay on the device.

JewelIntake stores jobs, photos, signatures and generated PDFs locally. There is no separate JewelIntake cloud account and the core repair workflow does not need a constant internet connection.

  • Works alongside your current POS or accounting system
  • Pro includes CSV export and full ZIP backup creation
  • You choose where exported files are saved or shared
How JewelIntake handles data →

Free for up to 10 active repairs

Start with real repairs. Upgrade when you need more.

Free has no trial deadline. Use the complete handover workflow before deciding whether Pro suits your workload.

JewelIntake Pro

AUD $11.99 / month

Monthly through Google Play. Cancel through Google Play when needed.

Compare Free and Pro →

More capacity and control with Pro

  • Unlimited active repair jobs
  • Up to 15 photos per job
  • Business logo and custom footer on receipts
  • Job search and operational filters
  • CSV export and full ZIP backup creation
Try JewelIntake free

Before you download

Questions from repair businesses.

Is JewelIntake a POS system?

No. JewelIntake records jewellery and watch repair handovers. It does not process card payments, manage stock or replace your accounting platform.

Can I use JewelIntake alongside my existing POS?

Yes. JewelIntake is designed as a focused repair record on an Android device. It can sit alongside your current sales, inventory and accounting systems.

Is JewelIntake available on iPhone?

No. JewelIntake is currently available only for Android 8.0 or later. Google Play confirms compatibility for each phone or tablet.

Where is JewelIntake available?

JewelIntake is currently available through Google Play in Australia only, on compatible devices running Android 8.0 or later.

What happens when I reach 10 active repairs?

Collected and cancelled jobs do not use an active slot. You can finish an active repair to free a slot, or move to Pro for unlimited active jobs. Your completed history can remain on the device.

Can I photograph existing marks or damage?

Yes. Take a photo in JewelIntake or choose one from the device, then categorise it and add a caption. Free supports 3 photos per job and Pro supports up to 15.

Can customers sign at drop-off and collection?

Yes. JewelIntake records the signer’s name and signature at both handovers and can include them on the relevant receipt.

Can I record deposits, later payments and balances?

Yes. Record the quote, deposits, progress payments, final payments and refunds. JewelIntake recalculates the total paid and balance owing when the payment history changes.

Can I create a receipt for the customer?

Yes. Generate, preview and share PDF receipts at drop-off and collection. The receipt can include item details, selected photos, payment information, notes and the customer signature.

Does JewelIntake work for watches?

Yes. Watch records include brand, model, serial or reference number, strap type, battery request, water-resistance discussion and visible condition.

Where is my data stored?

Repair records, photos, signatures and generated PDFs are stored locally on the Android device. JewelIntake does not automatically upload those records to a hosted business database.

Can I back up my data?

Pro users can create a full ZIP backup and choose where to keep it. A compatible backup can still be restored after Pro ends, but creating new backups and CSV exports requires Pro.

Can several staff members use JewelIntake?

JewelIntake does not currently provide staff user accounts, multi-device access or cloud synchronisation. Its working records are stored on one Android device.

Is there a contract, and can I cancel Pro?

There is no fixed-term contract. Pro is a monthly subscription managed through Google Play, where you can also cancel it. Cancelling does not delete repair records stored on the device. Free plan limits apply after Pro ends.

Every repair. One clear record.

Protect the handover on your next repair.

Get JewelIntake on an Android phone or compatible tablet. Start free with up to 10 active repairs.

Get JewelIntake on Android